Investing in a Narwal robot vacuum means less time cleaning and more time enjoying life. But like any smart device, regular maintenance goes a long way in keeping your Freo, Z10 Ultra, or Freo X model operating at peak performance.
Whether you own the feature-packed Freo X Ultra, the hands-free Z10 Ultra, or the efficient Freo X Plus, these quick maintenance tips will help extend your robot’s life and ensure spotless floors every time.
✅ 1. Empty the Dust Bin or Dust Bag Regularly
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Z10 Ultra: Has automatic dust emptying, but check the bag in the base station every 45–60 days (or more often with pets).
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Freo and Freo X Series: Manually empty the onboard dust bin after every few cleans.
🧼 Tip: Use a soft brush or dry cloth to wipe inside the dust bin to prevent buildup.
🌀 2. Clean the Filter Weekly
Your robot’s filter captures fine dust and allergens. Over time, it can clog and reduce suction.
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Remove the filter and tap gently to remove debris.
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Do not wash HEPA filters unless the manual specifically says it’s washable.
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Replace filters every 2–3 months for best performance.
🧽 3. Wash the Mop Pads
Mopping is what sets Narwal apart—and clean mop pads are essential for streak-free floors.
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Remove and machine wash mop pads weekly (gentle cycle, air dry).
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Replace mop pads every 2–3 months depending on usage.
🧼 For Freo X Ultra and Z10 Ultra: The mop pads are self-washed and dried, but occasional manual deep-cleaning helps.
🔍 4. Check and Clean the Brushes
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Main Brush: Check weekly for hair or thread wrapped around the roller. Use the cleaning tool provided to cut away tangles.
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Side Brushes: Gently wipe them clean. If bent or worn, replace them every few months.
🐾 Pet owners: Clean brushes more frequently—every 2–3 days in shedding season.
🧭 5. Wipe Sensors and Cameras
Your Narwal robot relies on LiDAR, sensors, and sometimes cameras (on Freo X Ultra) to navigate precisely.
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Use a soft, dry cloth to gently wipe:
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Cliff sensors (bottom of the robot)
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Front sensors and cameras (if applicable)
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Charging contacts
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⚠️ Avoid spraying liquids directly on the robot.
💧 6. Refill and Clean the Water Tanks
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Clean and refill water tanks every few days for optimal mopping.
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If using detergent, only use Narwal-approved formulas (like in the Freo X Ultra).
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Once a month, rinse tanks with warm water and let them air dry.
🛠️ 7. Perform Monthly Deep Maintenance
Once a month:
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Remove and clean the main brush roller assembly
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Inspect wheels for hair or debris
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Clean the docking station tray and mop cleaning area
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Run a firmware check via the Narwal app to keep your robot up to date
📦 8. Keep Spare Parts on Hand
Don’t wait for a breakdown—keep these accessories handy:
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Extra mop pads
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Replacement filters
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Side and main brushes
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Dust bags (for Z10 Ultra)
🛒 You can order genuine parts directly from www.narwal.net.au.
🧠 Bonus Tip: Use the Narwal App
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Schedule cleaning cycles
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Get maintenance reminders
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Check battery status
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Run firmware updates
Keeping your robot connected ensures it’s always working at its smartest.
💬 Final Word
Narwal robots are built to make life easier—but a few minutes of care each week ensures they’ll keep performing like new for years. Just like a car or coffee machine, your robot cleaner loves a little TLC.
📅 Bookmark this post or set a reminder—it’s worth it! Grab your accessories now at https://narwal.net.au/collections/narwal-freo-z-ultra
